Update as of Monday, November 16 at 7:30 am:
Our system is completely down! This means that all phone lines are down and medical records are inaccessible. We are still seeing patients as they are coming in but we appreciate your patience as we resolve this issue. We hope to have everything up by mid-morning.
Update as of Monday, November 16 at 3:10 pm:
Pleasant Valley's offices will close for the remainder of today. We will hopefully be able to reopen tomorrow once power is restored.
Physical Therapists at Pleasant Valley will continue to treat patients until 4 pm.
Any other patients with an appointment scheduled for today at the Pleasant Valley location will be contacted within the next few days to reschedule.
Since there is no phone access through our main phone line, ALL emergencies need to go through to the ER. All other locations including Lititz, Lancaster, Hanover, and Innovation Drive are seeing patients as normal.
Update as of November 16th at 4:08 pm:
We are "back" online! Any patients from today whose appointments have not been rescheduled already will be contacted tomorrow, November 17th.
For any emergencies, please call our main number, 717-757-3537, and leave a message for the on-call doctor. Appointment inquiries and general questions can be made tomorrow at the reopening of business.